Help Centre

Still stuck after reading this? Email support@digitalvault.example.

How do I get my files after paying?: Purchases appear in your library and are delivered through secure, time-limited download links. Nothing is emailed as an attachment.
What licence do I get?: Each listing states its licence: personal, commercial or extended. Read the licence section before buying.
Can I get a refund?: Refunds are available for corrupt, undelivered or materially misdescribed files. See the refund policy for details.
How do sellers get paid?: Sellers complete identity and payout verification with Stripe. Earnings are paid out after each sale clears the refund window.
How do I report a problem listing?: Use the report page. We review notices and unlist confirmed infringing or illegal content.